Due to the personal and intimate nature of our products, we do not accept returns or offer refunds. All sales are final.
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery. We’ll assist you in resolving the issue promptly.
We take hygiene, safety, and discretion seriously. For the protection of all our customers, once an item has been shipped, it cannot be returned, even if unopened. Thank you for understanding and supporting our commitment to customer safety and product integrity.
If you’re unsure about a product or need assistance before ordering, our team is here to help. Reach out via info@fiftyshades.co.za
